Chick-fil-A: The fast food restaurant is keeping things simple... and it's working

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Chicken sandwiches are big business

America loves Chick-fil-A.

This week the fast food company disclosed that it had sold more than $16.7 billion worth of food across its restaurants in 2021, up more than 20% on last year's haul of $13.7bn — putting Chick-fil-A near the very top of the fast food food chain, behind only the golden arches and Starbucks in terms of US sales.

Closed on Sundays

A typical Chick-fil-A (outside of a mall location), turns over more than $8 million a year (source), which is a staggering amount on its own — and more than any other major fast food chain — but gets even more staggering when you remember that those sales are crammed into just 6 days a week. As tradition has long dictated at Chick-fil-A, all of its restaurants are closed on Sundays.

So why is Chick-fil-A doing so well?

The obvious answer is... delicious food. But the business model deserves some credit too. Chick-fil-A has a fairly unique franchise system — the company typically only lets owners own one franchise location (as opposed to multiple). In theory that could have limited the company's growth, but it also means Chick-fil-A franchisees are laser focused on their one store. The stellar sales numbers suggest it can't have hurt too much.

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Chick-fil-A: The fast food restaurant is keeping things simple... and it's working